Yes! We are quite busy preparing to the above said Entertainment Expo, that is going to take place on April 24-27 2014. Come by our booth(s), which are # 302 and 402, we are going to have lots of new exciting demos to show off. A few preview […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Holiday Hours
This may come as a bit of a shock to you, but the hands that package your orders actually belong to humans. Sure, we may be a robot company, but robo-hands just aren't quite up to spec for what we need to do. So for the moment we're staffed by a contingent of mortals, and […]
New Gearmotor - the GM17
Hellooooo! I love getting new gearmotors to test. I get to break them apart, poke them, submit them to torture test - it's all great fun. My latest victim of inspection is our new GM17 HE Offset gearmotor. It uses a very power efficient 300-form factor motor to drive the 228:1 gearbox. It isn't a […]
RW2i - Internal mount, and new shaft hol...
We're still digging out the new inventory, and the next addition to the Solarbotics lineup is the RW2i, which is the same profile and rolling size as our very popular RW2, but is designed with a narrow hub.We're able to do this by moving the set-screw hole inside the hub, so to cinch the screw […]
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.