It’s always nice to get feedback (especially when it’s complementary!):
I have to let you know about my experience with your company this Christmas season. I wanted to purchase a robotic kit for my husband who had never build a kit before. I called to get some information as I am very much a novice, the help I received was wonderful! I was given a couple websites to look at as well as all the wonderful information I was given. After some more research I placed my order. I sent an email to get a tracking number only to find that my package had already been sent and was sent in a way were it would be at my home the following day!
I think that often companies only hear the complaints but never compliments on the wonderful service that they provide each day. Thank you so very very much, it was a complete pleasure doing business with Solarbotics.
I just wanted to say that I have put together several “solder by numbers” kits as I like to call them. Today I received my order form Solarbotics and when I opened the box, I was pleasantly surprised. They didn’t come in a box that was huge and filled with foam. The box was just big enough and everything was packaged VERY neatly and professionally. When I started building my kits (3 different kits) I was again pleasantly surprised by how concise and easy the instructions were. I will recommend your company to all my “do it yourself” hobbyists.
Thank you for a pleasant project night!